Useful Contacts

Money Helper

0333 250 8443

www.moneyhelper.org.uk

Provide free, unbiased and independent advice.

Money Advice Scotland

0141 572 0237

www.moneyadvicescotland.org.uk

Provide free, independent, impartial and confidential debt advice.

Advice UK

0300 777 0107 (freephone)

www.adviceuk.org.uk

Provide free, independent advice centres.

National Debtline

0808 808 4000 (freephone)

www.nationaldebtline.co.uk

Provides free, confidential and independent advice on how to deal with debt problems.

Citizens Advice Bureau (CAB)

0845 404 0506 (UK & Northern Ireland)

www.adviceguide.org.uk

Visit the CAB website for the telephone number of your local bureau or look it up in your phone book.

Business Debtline

0800 197 6026 (freephone)

www.bdl.org.uk

Free, confidential and independent advice on how to deal with debt problems.

StepChange Debt Charity

0800 138 1111 (freephone)

www.stepchange.org

Offer expert debt advice over the telephone and online.

PayPlan

0800 280 2816 (freephone)

www.payplan.com

Free debt management plans, IVAs and free debt advice.

Help for Households

0207 380 3390

gov.uk/helpforhouseholds

Support with the cost of living and energy saving advice.

Jobcentre Plus

Your local office can tell you if you are eligible for any state benefits.

GOV.UK – Tax Credits

0845 300 3900

Minicom/Textphone: 0845 300 3909

www.direct.gov.uk/money

Information about tax credits.

Your Local Council

Your local council can advise you if you qualify for Housing Benefit.

The Pension Service

0845 60 60 265

Minicom/Textphone: 0845 60 60 285

www.direct.gov.uk/pensions

For a pension credit booklet.

MIND

020 8519 2122

www.mind.org.uk

15–19 Broadway, Stratford, London, E15 4BQ

Mind does not operate in Northern Ireland or Scotland.

Scottish Association for Mental Health: info@samh.org.uk

Northern Ireland Association for Mental Health.

Action Fraud

UK’s national reporting centre for fraud and cybercrime (England, Wales and Northern Ireland).

0300 123 2040

www.actionfraud.police.uk

Advice NI

Network of advice agencies across Northern Ireland with a free advice helpline.

0800 915 4604

www.adviceni.net/advice

Alcoholics Anonymous (AA)

Free and anonymous face-to-face support for people with alcohol problems.

0800 917 7650

www.alcoholics-anonymous.org.uk

Alzheimer's Society

Information, support and guidance for people affected by dementia.

0300 150 3456

www.alzheimers.org.uk

Citizens Advice Consumer Service

Government-funded advice on consumer issues by phone and online.

0808 233 1133

www.citizensadvice.org.uk

Energy Saving Trust

Advice on reducing energy bills and accessing grants.

England: 0800 444 202

Northern Ireland: 0800 142 2865

Scotland: 0808 808 2282

www.energysavingtrust.org.uk

Frank (National Drugs Helpline)

Free, unbiased and confidential drugs advice with helpline, text and webchat.

0300 123 6600

Text: 82111

www.talktofrank.com

GamCare

Confidential support and free treatment for anyone affected by problem gambling.

0808 8020 133

www.gamcare.org.uk

Home Energy Scotland

Advice on energy-saving and grants for home improvements.

0808 808 2282

www.homeenergyscotland.org

Illegal Money Lending Team (Stop Loan Sharks) – England

Report a loan shark and get confidential advice.

0300 555 2222

Text lender details to: 07860 022 116

www.stoploansharks.co.uk

Illegal Money Lending Unit – Wales

Advice and reporting for loan sharks in Wales.

0300 123 3311

Wales Illegal Money Lending Unit

Illegal Money Lending Team – Scotland

Advice on staying safe and reporting loan sharks.

0800 074 0878

www.tsscot.co.uk

Macmillan Cancer Support

Physical, emotional and financial support for people affected by cancer.

0808 808 0000

www.macmillan.org.uk

Mencap

Support for people with learning disabilities, their families and carers.

0808 808 1111

www.mencap.org.uk

Money Saving Expert

Independent money-saving advice founded by Martin Lewis.

www.moneysavingexpert.com

National Domestic Abuse Helpline

24-hour confidential support for victims of domestic abuse.

0808 200 0247

www.nationaldahelpline.org.uk

Royal National Institute for the Blind (RNIB)

Practical advice for people with sight loss.

0303 123 9999

www.rnib.org.uk

Shelter

Housing advice and support for people facing homelessness.

0808 800 4444

www.shelter.org.uk

Turn2us

Help accessing welfare benefits, grants and financial support.

www.turn2us.org.uk

UK Finance

Support and guidance from mortgage lenders and finance providers.

www.ukfinance.org.uk/cost-of-living

Grants for supporting energy debt payments

British Gas Energy Support Fund

www.britishgasenergytrust.org.uk

Scottish Power Hardship Fund

www.community.scottishpower.co.uk

OVO Energy Fund

www.ovoenergy.com

E.ON Energy Fund

www.eonnext.com

EDF Energy Customer Support Fund

www.edfenergy.com

Octopus Energy – Octo Assist Fund

www.octopus.energy

Keep these contacts handy for when you need them.