Work for us

Customer Services Associate

To effectively manage all Customer Services activity in line with company policies and procedures. As part of a growing department, the successful applicant will engage with customers across the full range of mortgage servicing activities and become expert in key workflows within a specialist team.

Mortgage Underwriter

To consistently provide an effective and efficient mortgage underwriting service from application to completion, underwriting mortgage applications within lending policy and approved lending mandate. Delivering exceptional professional levels of service to all parties involved in mortgage origination process by always putting the customer first and adhering to Consumer Duty requirements. 

Completions and Processing Associate - 6 Months FTC

To ensure effective processing of mortgage applications from point of submission through to offer and completion stages, delivering exceptional customer service within SLAs to all parties involved while always putting the customer first. Collaboration with underwriters, legal, brokers, solicitors and other lending services colleagues is crucial to facilitate a seamless broker and customer experience. Good communication skills including on the telephone, will ensure that relevant parties are updated on progress of applications.